FAQ

Does your product contain nuts?

None of our flavours have nuts or nut extracts in them, but we do make them in a facility that has nuts on the premises. We are very allergy conscious though and clean all surfaces very carefully with allergies in mind, and we make sure no nuts are used in the facility on the same day that we make the cotton candy. We have had many people with nut allergies eat our product and are not aware of any reactions to date, but for legal purposes we don’t guarantee that the product is 100% nut-free, as each customer would have to assess the risk for themselves based on their comfort level with our production procedures and the severity of any possible reaction.

Are your products gluten-free?

None of our flavours contain gluten, and should be suitable for those with gluten intolerance. For those with celiac disease, we try our best to avoid cross contamination by cleaning surfaces very carefully, however gluten containing flours have been used in the same facility (although not on the day that we make the cotton candy), therefore for legal purposes we do not guarantee the product is 100% gluten-free to account for human error.

How far in advance do I need to order?

While we don’t need to know your exact numbers right away, we do ask for a rough estimate of the order size and date so we can make sure to reserve enough production time in our schedule, otherwise we cannot guarantee that we will be able to fill your order in time. Once we know the order is coming, for weekend parties we ask to have the final list of names and flavour choices by 9am the Thursday before the weekend.

What are your most popular flavours?

Our number one most popular flavour is Blue Raspberry – it is an amazingly true burst of raspberry candy flavour! Our next most popular flavours are Watermelon, Classic Pink, Bubblegum, Strawberry, Strawberry Lemonade, Blueberry, Vanilla Cupcake, Pineapple, and Grape πŸ™‚

What is your favourite flavour?

I have four favourites! Maple Sugar Cookie, Peach, Trail Berries, and Sweet Tarts!

How large are the two tub sizes you offer?

The large size 2-flavour tub is 6” tall and holds 1L, and the small size single-flavour tub is 3” tall and holds 500mL; both tubs have a top diameter of 4.5” and a bottom diameter of 3.5”.